Cloudflare says it would continue to serve websites with “reprehensible” content despite uproar over its association with troll platform Kiwi Farms.
The CDN and DNS provider declined to name the forum renowned for harassing marginalised socioeconomic groups, but a new blog post addresses the matter indirectly, suggesting a rationale for continuing to provide security services to objectionable sites.
In the past, the corporation has severed connections with customers deemed harmful to society, including a neo-Nazi troll website in 2017 and 8chan in 2019.
Troll websites’ uptime
According to Cloudflare, it is not appropriate to withhold security services, which have become a fundamental internet commodity.
“Just as the phone company doesn’t terminate your line if you say awful, racist, bigoted things, we have concluded in consultation with politicians, policy makers, and experts that turning off security services because we think what you publish is despicable is the wrong policy,” Cloudflare’s co-founder and CEO and Vice President, Global Head of Public Policy wrote in a blog post.
“Just because we did it in a few circumstances doesn’t mean we were correct. Or do it again.”
Cloudflare’s acceptable hosting policy allows the company to remove or prohibit access to anything that displays, distributes, or supports the development of child sexual abuse material (CSAM) or promotes the exploitation of minors.
The corporation will also take action against websites that infringe on intellectual property rights or are defamatory or libellous.
Since Cloudflare’s statement, some users have vented their frustration on Twitter and migrated to a new hosting provider.